| ●1. You are using this service on a voluntary basis. The service is designed to expedite |
| the process of requesting and authorizing your concerned University / Board / College |
| to release an aspect of student record (transcripts / attestations / academic records/ |
| Education verification) to a designated person, institution or agency. If you prefer to |
| work directly with the University / board / college to request your transcript, please do |
| not use this service to submit a request. |
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| ●2. If you use this service, you will receive an email confirming your order. You |
| can reply to the confirmation or contact us with questions anytime at |
| Care@allindiatranscripts.com to follow up on your request. Requests for follow |
| up only after 15 business days and order tracking can be made anytime, after |
| you have submitted your request by emailing us at Care@allindiatranscripts.com. |
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| ●3. We do not use your personal information for any reason other than those required to |
| fulfill your request. Please see our |
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| for details. |
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| ●4. We are responsible for submitting your transcripts / attestations / academic records/ |
| Education verification request to your University / board / college within 48 hours from |
| receipt of your online order. Unless otherwise specified, Incomplete documentation |
| submission. |
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| ●5. We are responsible for submitting your signed request and applicable documents |
| fees to the correct transcript processing location (University / Board / College). We are |
| not responsible for any delays in fulfilling your order once the University / Board / |
| College has received your signed request and payment from us. Typically, an University |
| / Board / College will fulfill transcript requests within 15-30 business days of receipt. The |
| University / Board / College may experience unusual delays in fulfilling your order for |
| the following reasons. |
| ○a) Planned and Unplanned University / board / college Closures |
| ○b) Seasonal High Volume |
| ○c) Limited Office Hours |
| ○d) Limited Staffing |
| ○e) Lost, Damaged or Misplaced Records |
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| ●6. We are responsible for submitting a request that complies with the University / Board |
| / College generally accepted practices and fees for accepting requests for student |
| records. If the University / Board / College refuses to accept your signed request for any |
| reason not specified in section 5 (a) – 6 (g) below, we will refund you the full amount of |
| your fees minus 500/- INR cancellation processing fee. Refunds do not apply if any of |
| the following conditions exist with your request: |
| ○a) The University / Board / College are not able to locate your student record. |
| ○b) The University / Board / College no longer has copies of your student record. |
| ○c) You provided false, invalid or inaccurate information on your request form. |
| ○d) You did not respond to your University / Board / College requests for additional |
| information about your request. |
| ○e) You are not able to meet the identity verification requirements of the University / |
| Board / College. |
| ○f) You have outstanding obligations to the University / Board / College that block you |
| from receiving services. |
| ○g) You did not attend the University / Board / College that you selected on our website. |
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| Refund Policy |
| Customer / Student Satisfaction is our top priority. If you have any questions, concerns or would |
| like to request a refund please contact us at |
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| Care@allindiatranscripts.com |
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| / |
| admin@allindiatranscripts.com |
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| Please note there is a 500/- INR cancellation processing fee for all refunds. |
| Also, we do not refund any documents fees that have already been submitted to the University / |
| Board / College. |
| Cancellation duration 48 hours from the time of applied. |